Typical learning points

• Critical path awareness; near-critical path; critical path changes; multiple critical paths.
• Awareness of particular issues associated with IT development projects
• Heuristics for project planning
• Importance of planning, anticipation and contingency
• 'Experience' of driving a project, balancing and trading off the conflicting performance objectives.
• Contractor responsibilities and interests vs. Project Manager
• Realisation that practice is different from theory. Inevitable but unanticipated problems, costs and delays.
• Decisions have to be made under uncertainty and their consequences have to be faced.
• Group decision process